Decision details

Unreasonable Behaviour Policy

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


To present a draft updated Unreasonable Behaviour Policy for the Council and seek approval from the Cabinet.


That the draft Unreasonable Behaviour Policy at Appendix A be approved.

Reasons for the decision:

To ensure that the Council has suitable procedures in place for dealing with unreasonable and abusive behaviours and unreasonably persistent complainants

Alternative options considered:

To keep the current policy – this was not recommended.


Other reasons / organisations consulted




Contact: Andrea Tait, Democratic Services Officer Email:

Report author: Andrea Tait

Publication date: 01/05/2024

Date of decision: 30/04/2024

Decided at meeting: 30/04/2024 - Cabinet

Effective from: 10/05/2024

Accompanying Documents: