Decision details

That the work underway towards delivering the outcomes of the consumer standards, and the progress made towards aligning services with the new regulatory regime be noted.

To provide updated information regarding ongoing work towards meeting the outcomes of the consumer standards.

Do nothing – to retain progress updates through operational arrangements with the Portfolio Holder for Strategic and Operational Housing.  This option was not considered to be appropriate as the Regulator of Social Housing was clear that Councillors were responsible for ensuring that the Council, in its role as a registered provider, was meeting the regulatory standards set.