Decision details

To adopt the Tenant and Influence Engagement Strategy 2025-2027 (Appendix B).

1)    That the Tenant Engagement and Influence Strategy be adopted; and

2)    That minor operational amendments to the Tenant Engagement and Influence Strategy be delegated to the Assistant Director – Housing in consultation with the Portfolio Holder for Strategic and Operational Housing.

Aa a responsible social landlord, the Council is require to have Tenant Engagement and Influence mechanisms in place to provide tenants with meaningful opportunities to get involved with and scrutinise the Housing Landlord Service.  This is not only essential for meeting legal obligations set out by the Regulator of Social Housing but also crucial for ensuring tenants receive services that suite their needs and aspirations.

Do nothing – The Council would be unable to evidence that it is meeting the outcomes of the Transparency, Influence and Accountability consumer standard and will not be able to provide a variety of mechanisms to capture and involve tenants voices and insight.  This was not the recommended option.