Decision details

That the Council awards a contract to Tunstall Healthcare Ltd for a fully managed Sheltered Housing Digital Equipment upgrade with an on-going maintenance, repair and monitoring service for an initial period of 5 years with the option for an extension for up to an additional 5 years. The contract values include capital investment of £603,993 for upgrading the equipment and an on-going service chargeable annual contract of £116,907 for maintenance, repair, and monitoring.

Following an open tender process (which is fully compliant with UK procurement and the Council’s Contract Procedural rules). The returned tender was scored independently by three officers in accordance with the evaluation criteria set out in the documents provided to the bidding organisations (30% price, 70% quality). The tender prices were scrutinised using soft market testing data to ensure prices were competitive.

Following the tender process, the tender submitted by Tunstall Healthcare Ltd was considered to meet all the Council’s requirements to meet current and future tenants needs.

Option 1 – Do nothing. This is not considered a viable option as the digital transition will result in life critical equipment in tenant’s properties ceasing to work. Option not recommended.

Option 2 – Remove all the equipment. We consulted with our tenants on their views about the equipment and the usage that the system had. Most tenants responding to the survey voted for the equipment to remain with an average of over 2000 calls each month. Option not recommended.

None.