Issue - meetings

To provide Cabinet with the Housing Landlord Service Regulatory Judgement issued by the Regulator of Social Housing (report of the Assistant Director – Housing enclosed).

Consideration was given to the report of the Assistant Director – Housing in relation to the formal regulatory judgement following a programmed inspection of South Holland District Council’s Housing Landlord Service. 

The Portfolio Holder for Strategic and Operational Housing introduced the report and advised that on 30 July 2025, the Regulator of Social Housing (RSH) issued a regulatory judgement following a scheduled inspection of the Council’s Housing Landlord Service. The outcome reflected the second highest grading, indicating a generally positive assessment. However, the judgement also identified areas where the Council had not fully met consumer standards.

The Portfolio Holder for Strategic and Operational  Housing advised that the inspection acknowledged several strengths within the service, including compliance with health and safety regulations, proactive management of damp and mould issues, effective complaint handling procedures, and transparent performance monitoring.

The Portfolio Holder for Strategic and Operational Housing noted that the RSH also highlighted areas that required further development. They included the need to complete outstanding stock condition surveys (with 80% of homes surveyed at the time), improved tenant satisfaction with repairs and maintenance, establishment of formal mechanisms for tenant scrutiny, expansion of methods of tenant engagement, and the refinement of the management of antisocial behaviour cases.

DECISION:

That the Regulatory Judgement of a C2 Grade issued by the Regulator of Social Housing on 30th July 2025, following a programmed inspection of South Holland District Council, as a Registered Social Landlord, be noted.

(Other options considered:

·                     Do nothing – This option is not considered to be appropriate as the Regulator of Social Housing is clear that Councillors are responsible for ensuring that the Council, in its role as a registered provider, is meeting the regulatory standards set.

Reasons for decision:

·                     To provide oversight, awareness and assurance of the Council’s compliance with regulatory requirements as a Social Landlord).