To provide an update to the committee on the progress of the Council’s identified strategic risks (report of the Assistant Director Corporate and Portfolio Holder Corporate and Communications enclosed).
Consideration was given to the report of the Assistant Director Corporate and Portfolio Holder Corporate and Communications, which provided an update to the Committee on the progress of the Council’s identified strategic risks.
The Senior Change, Innovation and Performance Business Partner provided the Committee with the following updates:
· the risk associated with changes in legislation of policy in response to Covid 19 had decreased in likelihood. During the recovery phase, the Public Protection Team had been able to focus on statutory duties;
· the risk of Council performance had increased in Q2 which had reflected Contact Centre underperformance. The Council had been assured that work had been in progress and improvements had been implemented;
· the Housing Manager had reported an increased risk around Housing Team resources and support. An overview of the assessment was presented which stated that performance had been sustained at 4 weeks’ processing time; performance had been monitored on a weekly basis; and trends had been reported on a monthly basis. The retention of temporary staff had been challenging due to the transient nature of this workforce. Permanent and fixed term recruitment campaigns had been due to commence. This had been a new assessment which was to be shared with the Committee and would be reflected in the next iteration of the risk report.
The officer highlighted that the risks stated in the report reflected the situation to the end of September 2021 and had not incorporated the new partnership which came into effect from 1 October 2021. Work would be completed across the partnership which considered new and existing risks. The committee would be kept informed of any changes to risk ownership responsibilities.
The Committee considered the report and made the following comments:
The ICT manager (PSPS) attended to respond to issues raised from the Governance and Audit Committee meeting on 29 July 2021. The following points were made:
Members considered the responses and made the following comments:
That the content of the report be noted.