That Cabinet:
1) Noted the extensive review undertaken, initial service improvements made and those proposed to be implemented.
2) Supported the installation of digital notice boards, as a pilot in two communal areas to improve communication to our tenants and a marketing budget to help promote the new service, £13,000 to support these items was included in the draft 2024/25 budget.
3) Supported the implementation of a response service at a cost of £29,000 as included in the draft 2024/25 budget.
4) Supported Communal TV Aerial changes through capital investment of £111,000, generating an on-going revenue saving of £15,000 which was included within the draft 2024/25 budget.
5) Supported an increase in the Sheltered Housing Budget of £290,000 and noted that this would be funded through service charges to residents. As set out in the draft 2024/25 budget.
That Cabinet Recommend to Full Council:
6) To increase the establishment as set out in the body of the report.
7) To approve new service charge categories with an increase in these to sheltered tenants, of no more than £0.88 per week as attached at Appendix A. Tenants would be formally consulted through service of statutory notice.