Issue history

Policy for dealing with unreasonably persistent complaints, customer behaviour and vexatious requests.

03/10/2017 - Agenda item, Policy Development Panel Vexatious and Unreasonable Complaints Policy 03/10/2017
21/11/2017 - Agenda item, Cabinet Unreasonably Persistent Complaints and Customer Behaviour and Vexatious Requests Policy 21/11/2017
No date - Action: Liaise with Christine re distribution of flowchart, and quaterly updates to PDP Sarah Wolstenholme-Smy, Mark Stinson, Christine Morgan ; status: completed
No date - Action: Note change requested by Panel, prior to submitting report to Cabinet Sarah Wolstenholme-Smy, Mark Stinson ; status: completed