Issue details

Housing Landlord Services Complaint Handling – Q1-Q2 2024/25 update

To provide Cabinet with an update on progress made towards delivering the Housing Ombudsman Complaint Handling Code 2024.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Explanation of anticipated restriction:
N/A

Decision due: 12 Nov 2024 by Cabinet

Lead member: Portfolio Holder for Strategic and Operational Housing

Lead director: Assistant Director - Housing

Contact: Sam Dicker, Business Support Manager Email: SDicker@sholland.gov.uk.

Decisions

Agenda items

Documents

  • Housing Landlord Services Complaint Handling – Q1-Q2 2024/25 update